Frequently Asked Questions
Who are we and what is our market reach?
Starting in 2018, we have expanded our distribution globally: domestic market (60.00%), North America (25.00%), West Europe (11.00%), Southeast Asia (2.50%), and Oceania (1.50%). Our team consists of approximately 101-200 professionals.
How do we guarantee product quality?
We guarantee high quality standards by always producing a pre-production sample before starting mass production, followed by a strict final inspection prior to shipment.
What types of products can you buy from us?
We offer a wide selection of plush toys, customized plush toys, plush keychains, teddy bears, and stuffed animals.
Why should you choose us over other suppliers?
With 20 years of OEM and ODM manufacturing experience, we have our own in-house design team of 12 members. This allows us to offer low minimum order quantities (MOQ) on custom designs. All of our products pass ASTM, CPSIA, CE, and EN71 safety testing requirements.
What delivery terms and currencies do we accept?
Accepted delivery terms include FOB, CFR, CIF, EXW, CIP, FCA, CPT, DDP, DDU, and express delivery. We accept payments in multiple currencies including USD, EUR, JPY, CAD, AUD, HKD, GBP, and CNY.
What payment methods and spoken languages are supported?
We support wire transfer, letter of credit, PayPal, Western Union, and cash payments. Our team can communicate in English, Chinese, Spanish, Japanese, German, French, Korean, and Italian.
Tazz Toy
