Frequently Asked Questions
Q What materials are used for the baby rattle toys?
We utilize premium, infant-safe soft fabrics including SOFT Boa, Nylex, Satin, Hi-Pile, and Astra to ensure they are soft, non-toxic, and gentle on baby's sensitive skin.
Q Do you accept OEM and ODM customization?
Yes, we accept both OEM and ODM orders. We support customized designs, sizes (ranging from 20cm to 200cm), brand logos, and specific fabric combinations according to your requirements.
Q What global safety certifications do your toys hold?
Our products and production processes fully comply with international toy standards and hold certifications such as ICTI, SEDEX, GSV, ISO9001, EN71, ASTM, and BSCI.
Q How long does the sample production take?
The standard preparation and production time for a custom sample is approximately 7 days.
Q What are your standard terms of payment?
We support payment methods via T/T (Telegraphic Transfer) and L/C (Letter of Credit) for bulk production orders.
Q How are the products packaged for shipping?
All products are carefully packed in standard export cartons, designed to protect the plush items from moisture and compression damage during transit.