Q
Are you a plush toys manufacturer or a trade company?
We are not only a trade company but also a manufacturer, we have been in the plush field for more than 20 years. Now we have more than 100 staff.
Q
Do you accept OEM/ODM work?
Yes, we have our own factory and could provide OEM/ODM service. We have been cooperating with many famous foreign supermarkets.
Q
Why do you charge sample fee?
We need to order the material for your customized designs, pay for printing and embroidery, and cover our designers' salary. Once you pay the sample fee, it means we have a contract with you, and we will take responsibility for your samples until you say "ok, it is perfect".
Q
How much is the sample fee?
The account is up to your sample, usually it is 50-150 USD, but if there are many embroideries or printings, and it is complex, the sample fee will be higher.
Q
How do you control the quality?
Our factory has 20 years of experience in plush toys manufacture. All of our workers have 10-20 years of experience in plush toys. We check the finished toys one by one to make sure the quality is good.
Q
What is the delivery time?
Usually, it is 30-45 days according to your quantity. Urgent orders are acceptable and can be done within 10-30 days, though additional charges may apply.
Tazz Toy
