Q
1. Are you a factory?
Yes, we are not only a factory but also act as a designer. We can design if you have some special requirements on the product.
Q
2. How can I get the sample?
After approved the design material and printing or embroidery, you pay the sample cost, we will make the sample for you. We will share the photos of the sample once we finished. If you feel ok, we will send the sample to you.
Q
3. Is the sample fee refundable?
Yes, if you place the formal order, the sample fee will be returned to you.
Q
4. How can we control the quality of the goods?
We have strict quality control in the production process. You can arrange the third-party inspection company to come to our company to inspect the goods after the mass production has been finished.
Q
5. How about the shipping options?
You can use your own forwarder to ship the goods. We will delivery the goods to your forwarder's warehouse.
Q
6. What if we do not have our own shipping forwarder?
We also have well-cooperated forwarders. If you are not convenient at this part, we can arrange our forwarder to ship the goods for you.