Q
Are you a factory or trading company?
We are a factory and professional in plush toys for many years. We have passed the factory audit from Disney.
Q
Can you arrange to deliver the goods for us?
Yes. When we finish the orders, we will inform you and also we can arrange the shipping at the same time. There is LCL shipping and FCL shipping for different order terms. The buyer can also choose air-transport or ocean shipping based on your requirements. When your orders reach your nearest local seaport or river port, the logistics company will inform you.
Q
Can you guarantee your products?
Yes, we guarantee your 100% satisfaction on all our products. Please feel free to provide feedback immediately if you are not satisfied with our quality or service. If the product does not meet the contract requirements, we will send you a free replacement or give you compensation in the next order.
Q
Can we test your samples?
Yes, and sample costs will be refunded to you upon mass order.
Q
Can we put our logo on the product?
Yes, your logo can be put on the product if your order quantity for a specific model reaches 500pcs.
Q
Is there any tracking number for my order?
Yes, we ship every order with a unique tracking number, and you can view the shipment status on the corresponding website.
Tazz Toy
