Frequently Asked Questions
Q
Can you print with customized logo and package?
Yes, we do. Please send us your artwork design and the required MOQ to check details.
Q
How long can I expect to get the sample?
It takes 2-3 days to prepare the sample, and we will deliver it to you within 5 days. Sample costs will apply, which are refundable upon order confirmation if the quantity exceeds the MOQ.
Q
How do I get a price quote?
We usually quote within 24 hours after receiving your inquiry. If urgent, please clarify in your email to prioritize it.
ODM: Share the model number and demand quantity, and we will offer the best price.
OEM: Provide details such as size, quantity, printing, and package requirements, and we will calculate the price for you.
Q
What are the payment terms?
We accept Trade Assurance, TT, and secure payment for both Sample Orders and Regular Orders.
Q
What about the lead time for mass production?
The lead time depends on the order quantity and the season you place the order. We suggest starting your inquiry at least two months before you wish to receive the products in your country.
Q
What are your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the shipping term that is the most convenient or cost-effective for you.